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Course Overview

This programme prepares students for careers across the airline industry, from ground handling to in-flight services. With a strong foundation in theory, practical skills, and managerial knowledge, the curriculum is designed to meet current industry demands. Industry-embedded experiences and a final internship enhance employability and readiness for operational roles in aviation services.

Curriculum

• Year One:
  • Introduction to Travel and Aviation Industry
  • Personality Development
  • Ticketing and Reservation
• Year Two:
  • Airport Management
  • In Flight Service
  • Ground Handling
• Year Three:
  • In-Flight Safety and Emergencies Awareness
  • Current Issues in Travel and Airport Management
  • Industrial Training

Entry Requirements

Entrance Qualification Approval Letter: JPT/BPP(U)1000-801/33/Jld.34(58), dated 5 March 2020

• i. Meeting the minimum programme standards / professional body requirements / MQA recommendations in place at the time of the student intake; OR
• ii. Other qualifications deemed equivalent by the Government of Malaysia.

Note: Any changes to programme standards / professional body requirements / MQA recommendations shall apply to later cohorts only.

Career Prospects

Graduates of this programme can pursue careers such as:

• Airport Manager
• Ground Staff Manager
• Safety and Maintenance Manager
• Ticketing Manager
• Customer Service Representative
• Check-in Service
• Front Desk Executive
• Ground Hostess